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Forum Discussion
After update and "migration" no longer can find offline files.
I have quite a few ofline files. Mostly chaptered audio books, in mp3 format. My audio book player needs to know where they are. The built in player is not good for audio books, it lacks many feature...
Hi tashrobinson, thanks for posting on the Community!
Were you accessing the offline files via the Dropbox mobile app directly, or via another method with a third party app?
If you were accessing the direct file location in the Android system, then this isn't something that Dropbox would support.
To export multiple files from the Dropbox mobile app at the same time, tap the checkbox on the top right, select the files you want exported, tap the ellipsis on the top right, and finally 'Save to device'.
Hope this helps!
Thanks for your answer.
If this is the new strategy for offline files, I hope you will give my feedback to your team and make these files actually useable, in a user friendly way, from within the Dropbox application. Exporting them is not so bad now that I know how, but then I see no point for "offline" files that are not accessible.
Thanks again.
Jay
Dropbox Staff
Dropbox StaffThanks for your patience. I've confirmed with the team that this is the expected behavior as a result of a recent change.
We appreciate your feedback on this matter. If you wish, you can suggest this to be changed back for others to vote on, so the dev team can look into this in future.
