You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

  • peterlvilim's avatar
    peterlvilim
    Icon for Dropbox Engineer rankDropbox Engineer
    6 years ago

    Thanks for using Dropbox! Here are the user-visible changes in v63.4.107:

    • Fix an issue that prevented Smart Sync online only files from being opened on Windows.
    • Fix a rare crash caused by the tray.
    • Fix an issue on Windows where the title for file system warnings was sometimes cut off.
    • Fix a rare issue on Mac where Smart Sync incorrectly synced all files as local when signing in on a new machine.
    • Improve startup speed on Windows.
  • kbkhpknight's avatar
    kbkhpknight
    Explorer | Level 3
    6 years ago

    I've got 3 windows machines running the latest version of the windows 10 and I've installed 63.4.107. When I check after a few minutes, the dropbox version appears to have updated itself to 66.3.81 and I end up with the same error message: "There was an error opening this document. The file cannot be accessed by the system." The files that I'm trying to open are pdfs, word and excel docs that were uploaded by my home based Mac...

    Can anyone tell me what I need to do to either keep the version 63.4.107 (assuming it fixes the failure to open the docs) or whether there's another recent build that handles this issue? Thanks much.

    • LuisA1's avatar
      LuisA1
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago

      Hello,

      It sounds like you are automatically being updated to the latest beta build of the Dropbox desktop app. 

      If you no longer wish to automatically have the beta build installed,  you will first need to follow these steps to verify that you have opted out of "Include me in early releases" option in your settings on Dropbox.com. This will ensure that the application does not automatically update to the beta build after you install the latest stable build:

      1. Log in to www.Dropbox.com using your web browser.
      2. Click on you account picture/avatar at the top right corner of the page.
      3. Click on "Settings".
      4. From the "General" tab, scroll down to the section titled "Preferences" and uncheck the box next to "Include me in early releases" if it is checked.

      Then, use the link for the latest Stable build to install the latest stable version of the Dropbox desktop application.

      If you continue to see an issue with this stable version, please write in to support for assistance. 

      Thank you!

       

       

About Dropbox desktop client builds

Download the latest Dropbox beta or stable build.

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