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Thanks for using Dropbox! Here are the user-visible changes in v63.4.107:
I've got 3 windows machines running the latest version of the windows 10 and I've installed 63.4.107. When I check after a few minutes, the dropbox version appears to have updated itself to 66.3.81 and I end up with the same error message: "There was an error opening this document. The file cannot be accessed by the system." The files that I'm trying to open are pdfs, word and excel docs that were uploaded by my home based Mac...
Can anyone tell me what I need to do to either keep the version 63.4.107 (assuming it fixes the failure to open the docs) or whether there's another recent build that handles this issue? Thanks much.
Hello,
It sounds like you are automatically being updated to the latest beta build of the Dropbox desktop app.
If you no longer wish to automatically have the beta build installed, you will first need to follow these steps to verify that you have opted out of "Include me in early releases" option in your settings on Dropbox.com. This will ensure that the application does not automatically update to the beta build after you install the latest stable build:
Then, use the link for the latest Stable build to install the latest stable version of the Dropbox desktop application.
If you continue to see an issue with this stable version, please write in to support for assistance.
Thank you!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
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