You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

fkick's avatar
fkick
Explorer | Level 4
8 months ago

Office Downloading Files Even Though Locally Synced through MacOS App

One thing our users have noticed is that in order to take advantage of the Co-Authoring ability, Word or Excel files need to be opened through File ➜ Open ➜ Dropbox (Beta) and navigating to the file....
Collaboration
Mac
fkick's avatar
fkick
Explorer | Level 4

Thanks Choi,

 

Unfortunately our Mac Users use external drives with Dropbox due to the amount of storage we use. Any plans to add this feature for users who don't migrate to File Provider?

BenDBX's avatar
BenDBX
Icon for Community Manager rankCommunity Manager
7 months ago

Hi fkick,

 

Just following up to make sure we answered your question! File Provider is required for co-authoring via Finder, so it will not be available to users who do not migrate.

 

Thanks,

Ben

About Dropbox/Microsoft Co-Authoring

Node avatar for Dropbox/Microsoft Co-Authoring

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!