still 500 error

[boomtech]

does your dropbox work properly still getting 500 server errors commonly using API?????

[Greg-DB]

If you're still seeing issues, please share a few sample requests/responses showing the failures for each endpoint that's failing for you so we can check on that. Please include headers, but redact any app secret/access token/refresh token. Thanks!

[boomtech]

hi. here are my request details. I use standard https://content.dropboxapi.com/2/files/upload with the bearer token. It goes sometimnes but more often I get 500

see screen shot https://prnt.sc/pJuOvxxJcGWe

[Greg-DB]

Thanks for the sample. I'll ask the team to check on that.

[boomtech]

Thanks Greg. Do you have an ETA when it will be fixed?

Lots of our customers contact us regarding this issue. please make it work as soon as possible I really rely on you as we can do nothing on our end

[Greg-DB]

I don't have an ETA on this right now, but I'll follow up here once I have any updates for you.

[boomtech]

The same issue is on our server side. here we get same error using https://api.dropboxapi.com/2/sharing/create_shared_link

[Greg-DB]

Please share a few samples for that (preferably as text). Thanks in advance!

By the way, /2/sharing/create_shared_link is deprecated in favor of /2/sharing/create_shared_link_with_settings, so please switch to /2/sharing/create_shared_link_with_settings when you can.

[boomtech]

it give status in progress all the time. I can't share it right now but I think if you fix the main reason of problem all endpoints will continue work properly

[Greg-DB]

I'm not sure I understand what you mean when you say "it give status in progress all the time". The /2/sharing/create_shared_link endpoint doesn't have a return type or error like that. Did you mean to refer to a different endpoint?

Please do share a sample of whatever other issues you're seeing so we can be sure to check on the right thing for you. Thanks!