cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We are making some updates so the Community might be down for a few hours today. Apologies for the inconvenience and thank you for your patience. You can find out more here.

Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

https://api.dropboxapi.com/2/auth/token/from_oauth1 returns for some tokens 500 server error

https://api.dropboxapi.com/2/auth/token/from_oauth1 returns for some tokens 500 server error

gsigmund
Explorer | Level 3
Go to solution

Hi,

 

We are migrating from oauth1 to oauth2 and use your from_oauth1 url to get the new token.

 

The endpoint works for most of our users bug with some tokens we only get a internal server error with no response message.

 

Are not all the old tokens working?

 

regards

gerald

1 Accepted Solution

Accepted Solutions

Greg-DB
Dropbox Staff
Go to solution
Thanks! That's helpful. We're looking into it.

It looks like this is an improperly handled rate limit on our side, resulting in the 500, so you should slow down these calls. Also, make sure you're only calling this once per OAuth 1 access token.

View solution in original post

4 Replies 4

Greg-DB
Dropbox Staff
Go to solution
Hi Gerald, can you share some sample X-Dropbox-Request-Id response header values for these errors so we can look into it? Thanks in advance!

gsigmund
Explorer | Level 3
Go to solution

Hi,

 

Here is one id e9b0b24c30ec43c9f96cd96a793f5972

Greg-DB
Dropbox Staff
Go to solution
Thanks! That's helpful. We're looking into it.

It looks like this is an improperly handled rate limit on our side, resulting in the 500, so you should slow down these calls. Also, make sure you're only calling this once per OAuth 1 access token.

gsigmund
Explorer | Level 3
Go to solution

Thanks for your advice 🙂

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    gsigmund Explorer | Level 3
  • User avatar
    Greg-DB Dropbox Staff
What do Dropbox user levels mean?