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Forum Discussion
jonokivex
10 months agoHelpful | Level 5
&raw=1 links no longer display on mobile devices since new year
Hello, Is dropbox no longer supporting &raw=1 files being displayed on external websites on mobile? It was working fine before new years. See here: https://www.arclab.space/a/0301-pdf-topo ...
Greg-DB
Dropbox Staff
Regarding the iOS display issues, since the content is there, albeit not displayed properly, it sounds like the shared link itself is working in that it is returning the file data. We can't really offer help with the display of content on web pages, as it looks like that would be more of a matter of HTML/CSS.
As for the Android issue, do you know if there is something in particular about how Dropbox is serving these that is problematic for this use case? I can't make any promises, but if there's something specific wrong about how Dropbox returns the file data I can ask the team to look into it.
jonokivex
10 months agoHelpful | Level 5
The thing that dropbox seems to be messing up is the ability to open the file on android.
That it doesnt display is normal - thats standard behaviour on android. But you can always open it in your native viewer when the file is hosted elsewhere. When hosted via dropbox, something is blocking the functionality.
- Greg-DB10 months agoDropbox Staff
I can't provide insight on what the requirements may be for that functionality to work on Android, but if you can share some information about what specifically seems to be the issue with how it's hosted on Dropbox I can request an update on our side.
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