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Re: When logging in to Android SDK, the account is not registered and registration fails

When logging in to Android SDK, the account is not registered and registration fails

Geniatech
Explorer | Level 3

Android uses SDK to log in, jump to the browser, enter the unregistered account, and jump to a new page. After filling in the Email, First name, Last name, Password as required, click "Agree And sign up", prompt: There was a problem completing this request. Please help solve this problem.

(Login to a registered account works normally)

 

Login SDK API:

DbxRequestConfig config = DbxRequestConfig.newBuilder("gl-netdisc")
.withHttpRequestor(new OkHttp3Requestor(OkHttp3Requestor.defaultOkHttpClient())).build();
Auth.startOAuth2PKCE(activity, appKey, config, Arrays.asList("account_info.write",
"account_info.read", "files.metadata.write", "files.metadata.read", "files.content.write", "files.content.read",
"file_requests.write", "file_requests.read"));

 

Picture of the problem phenomenon:

signup.png

5 Replies 5

Здравко
Legendary | Level 20

Hi @Geniatech,

First of all, your question is not related to Dropbox API in any way; it doesn't matter that started from application linking initiated through Dropbox Java SDK. Your issue is related to general account sign up.

As seems there is some glitch (likely temporary incident; you simply got short stick). Did you try repeat your try or sing up (register) in another browser and only sing in (login), if needed, during application linking? If not, give it a try.

Good luck.

Greg-DB
Dropbox Staff

@Geniatech As Здравко noted, it looks like you saw an error on the Dropbox web site itself, not necessarily specific to the Dropbox API, and possibly just due to a temporary issue. Can you let us know if you're still seeing this issue if you try again now? Thanks!

Geniatech
Explorer | Level 3

It still exists,See that there is this error printed:

[ERROR:web_contents_delegate.cc(218)] WebContentsDelegate::CheckMediaAccessPermission: Not supported.



Здравко
Legendary | Level 20

Hm...🤔 How that browser error message is related to your initial question and to Dropbox at all?

By the way that's C++, not Java (neither Kotlin)!

Greg-DB
Dropbox Staff

@Geniatech As Здравко noted, that error message does not necessarily appear to related.

 

In any case, we'll look into it. I'll follow up here once I have any news on this.

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