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Omri1984's avatar
Omri1984
Explorer | Level 4
4 years ago

Urgent - Create Folder Returning null

hello ,my company (Cloudsfder) are doing data migration for customer from goolge derive to dropbox , 5 TB ,

we are getting weird behavior when creating some of the folders- the request just returning null,

and if i retry sometimes it is work and sometimes still getting null,

 

this is very  weird 

please Help

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    I'll be happy to help with any issues you're having with the Dropbox API, but I'll need some more information. Please reply with:

    • the name and version number of the platform and SDK/library you are using, if any
    • the steps to reproduce the issue, including relevant code snippet(s), but don't include any access or refresh token(s)
    • the full text of any error or unexpected output
    • Omri1984's avatar
      Omri1984
      Explorer | Level 4

      Official Dropbox .Net v2 SDK

       

      Dropbox.Api.4.7.0\lib\net45\Dropbox.Api.dll

       

      Method: /files/create_folder_v2

      app key :jbei6w7fwpgrzgq

      app key business : li4q7wb8ayguxmy

       

      the steps are only call create folder,

      but we are migrating 5 Tb so we are making many request -maybe we hit a rate limit? but no response only null. 

      not event an error just a null response

      Thanks omri

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Staff rankDropbox Staff

        I see you're using v4.7.0 of the Dropbox .NET SDK, which is relatively old now. We recommend updating to the latest version, currently v6.16.0.

         

        In any case, you mentioned you're using /files/create_folder_v2. That's the API route itself, which would correspond to a native method in the SDK, such as CreateFolderV2Async.

         

        Please share the actual code and show whatever result/response you are getting so we can look into it and try to reproduce the issue. For instance, if you're inspecting the actual HTTPS response, please show the whole thing, including headers, or if you're using a native method in the SDK like mentioned above, please show what type and value it is returning or raising. Thanks!

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