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synology_support
2 years agoExplorer | Level 4
The usage returned by get_space_usage is not updated
Below is the response of get_space usage. The used field (eg. 70850370743139) used to update whenever a file is uploaded, but it stopped updating even the file is uploaded, is there a problem in dro...
Greg-DB
Dropbox Staff
2 years agosynology_support Thanks for the report! Здравко detailed some steps to follow to illustrate the issue if you can, which may be helpful. We'll also look into it regardless. I'll follow up here with any news on this.
- Greg-DB2 years ago
Dropbox Staff
synology_support We've reproduced the issue and are working on a fix.
- Greg-DB2 years ago
Dropbox Staff
synology_support This should be fixed now. Please let us know if you're still seeing any issues. Thanks!
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