Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
I have a team scoped app and it was working just fine. Starting from yesterday, authorization (token_access_type=offline&response_type=code) fails with:
Error connecting app
There was an error processing the request, please refresh the page and try again.
Login account is team admin and has a personal account linked.
I tested with another team admin without a personal account linked and was able to proceed to get the authorization code. When I add link to personal account to it and try OAuth again, the error is hit.
This should be working now. Please try again and let us know if you're still seeing any issues.
Thanks for the report! We'll look into it, and I'll follow up here once I have any news on this.
Hi, just tested again and the issue is still encountered. May I know if there is any update?
This is still open with engineering, but I don't have any news on it yet. I'll reply here once I have an update to share.
We are experiencing the same issue.
@jbcodes The team is working on a fix for this. I'll follow up here once it's released.
Thank you! No rush, but do you have any kind of ETA?
@jbcodes I can't offer a guarantee, but it looks like it may be resolved as soon as today or tomorrow.
Just tested and the issue seems to be resolved. Thanks for the support!
This should be working now. Please try again and let us know if you're still seeing any issues.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!