OAuth authorization cannot connect to a team scoped app when team admin has personal account linked

[justin-ahsay]

I have a team scoped app and it was working just fine. Starting from yesterday, authorization (token_access_type=offline&response_type=code) fails with:

Error connecting app

There was an error processing the request, please refresh the page and try again.

Login account is team admin and has a personal account linked.

I tested with another team admin without a personal account linked and was able to proceed to get the authorization code. When I add link to personal account to it and try OAuth again, the error is hit.

[Greg-DB]

Thanks for the report! We'll look into it, and I'll follow up here once I have any news on this.

[justin-ahsay]

Hi, just tested again and the issue is still encountered. May I know if there is any update?

[Greg-DB]

This is still open with engineering, but I don't have any news on it yet. I'll reply here once I have an update to share.

[jbcodes]

We are experiencing the same issue.

[Greg-DB]

@jbcodes The team is working on a fix for this. I'll follow up here once it's released.

[jbcodes]

Thank you! No rush, but do you have any kind of ETA? 

[Greg-DB]

@jbcodes I can't offer a guarantee, but it looks like it may be resolved as soon as today or tomorrow.

[justin-ahsay]

Just tested and the issue seems to be resolved. Thanks for the support!

[Greg-DB · Accepted solution]

This should be working now. Please try again and let us know if you're still seeing any issues.