We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
sanjeev_hansanur
3 years agoExplorer | Level 4
Exception in 2/files/download: "unsupported_file"
We are trying read content of paper file, getting below exception
com.dropbox.core.v2.files.DownloadErrorException: Exception in 2/files/download: "unsupported_file" at com.dropbox.core.v2.files.D...
mansi2821
Explorer | Level 4
hy Здравко
What i meant is i have paper doc in my dropbox account and when i try to download those documents using dropboxClient.Files.DownloadAsync()
i am facing error
System.AggregateException: One or more errors occurred. ---> Dropbox.Api.ApiException`1[Dropbox.Api.Files.DownloadError]: unsupported_file/..
at Dropbox.Api.DropboxRequestHandler.<Dropbox-Api-Stone-ITransport-SendDownloadRequestAsync>d__15`3.MoveNext()
--- End of inner exception stack trace ---
at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
at InfinniumDropBoxConsumer.Business.InfinniumDropBoxConsumer.DownloadFile(DocumentDetailFromConnector documentDetail, Boolean dataInsight, DateTime modifiedDate, Int32 retry)
---> (Inner Exception #0) Dropbox.Api.ApiException`1[Dropbox.Api.Files.DownloadError]: unsupported_file/..
at Dropbox.Api.DropboxRequestHandler.<Dropbox-Api-Stone-ITransport-SendDownloadRequestAsync>d__15`3.MoveNext(); Request Id: eda9da2f079140abbcf8c81f907debd9<---
is there a way i can download these documents
Здравко
3 years agoLegendary | Level 20
mansi2821 wrote:...
is there a way i can download these documents
You didn't post particular file metadata, but file type, you're referring to, is not usually downloadable, so:
Direct download - No.
Export - Yes. 😉
- Greg-DB3 years agoDropbox Staff
mansi2821 I see you've also posted this in a new thread, so I'll follow up with you there.
For future reference, please note it is not necessary to post the same question in multiple threads.
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
5,875 PostsLatest Activity: 5 hours agoIf you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!