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pp111's avatar
pp111
Explorer | Level 4
3 months ago

Error 500 finishing huge file upload (300GiB+)

Hello, When a huge file (300GiB+) is uploaded using the upload_session API an "Error 500 Internal Server Error" is received when the last part is uploaded (/upload_session/append with close set). ...
APIs
Error 500
upload
Greg-DB's avatar
Greg-DB
Icon for Dropbox Staff rankDropbox Staff

pp111 Thanks for the samples! We'll look into it and follow up here once we have any updates on this for you.

pp111's avatar
pp111
Explorer | Level 4
20 days ago

Hello,

 

The issue is still not fixed and it is still not possible or reliable. We keep retrying the upload_session/finish call during hours, but the upload does not finish and we keep getting the error 500.

 

Do you have new information or a workaround we could use?

 

Thanks

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff
    20 days ago

    This is open with engineering, but I don't have an update on it yet. I'll check in with them and follow up here once I have any news.

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