Dropbox for Business Token: Access token is for an invalid team

[Gavin O.2]

Hello!

I'm writing an app against Dropbox APIs but I am struggling to authenticate.

I have created an app in the App Console.

• App type: Dropbox for Business
• Permissions: Team member file access (I have also tried Team member management)

I then pressed the "Generate" token button to begin testing my app.
Whenever I attempt to integrate with any Dropbox API I receive the following message in the response:

401 -> {"error": "Access token is for an invalid team"}

My request as observed in Fiddler

POST https://api.dropboxapi.com/1/delta?path_prefix=/ HTTP/1.1
Authorization: Bearer <TokenCopiedFromAppConsole>
Content-Type: application/json
host: api.dropboxapi.com
accept: application/json
content-length: 0

The same API request works fine if I create a 'Dropbox API' app instead and follow the above steps.

Could someone shed some light on this?

Am I doing something wrong? Is there an issue with the API?

Many Thanks

[Greg-DB]

This error occurs if the team you're on is no longer active, so it sounds like your team was deactivated at some point.

[Gavin O.2]

hi Gregory,

Thanks for your response.

is this an issue with our account or something I can simply fix from our dashboard?

Many Thanks

[Greg-DB]

I'm afraid that's outside the scope of API support, so I can't offer much insight there. You should check with Dropbox for Business support ( https://www.dropbox.com/support ) or an account manager or admin for your team.

[Samantha W.4]

I'm experiencing the same issue. Dropbox for Business app gets an invalid_access_token when it requests uri: https://api.dropboxapi.com/2/users/get_current_account 

But regular Dropbox app works perfectly.

[Greg-DB]

Samantha, your question seems to be about a different endpoint and a different error message, so please open a new thread with the full details (e.g., your code and the full error response body) so we can help you without spamming anyone else on this thread. Thanks!