Re: Cloud credentials / validate log in

zmettin · ‎12-29-2021

My first real stumper of an issue.

Dropbox cloud credentials were working until today.

error code for cloud credentials :
Code:

Error: 2021/12/29 11:03:13 ERROR : : error listing: Post "https://api.dropboxapi.com/2/files/list_folder": dial tcp: lookup api.dropboxapi.com on 192.168.1.1:53: read udp 192.168.1.169:40543->192.168.1.1:53: read: connection refused
2021/12/29 11:03:13 Failed to lsjson with 2 errors: last error was: error in ListJSON: Post "https://api.dropboxapi.com/2/files/list_folder": dial tcp: lookup api.dropboxapi.com on 192.168.1.1:53: read udp 192.168.1.169:40543->192.168.1.1:53: read: connection refused

Greg-DB · ‎12-29-2021

This doesn't appear to be error output from the Dropbox API itself. It looks like your client wasn't able to successfully resolve the Dropbox API hostname in the first place (for reference, it is resolving correctly for me). That is, it looks like your client is attempting a DNS lookup using your DNS server at 192.168.1.1 (presumably your router) on port 53 (which is used for DNS), but that connection itself was refused. Unfortunately that's out of our control, so I can't offer much help with that. You'll need to troubleshoot your DNS server/router.

View solution in original post

zmettin · ‎12-29-2021

If it helps.

This is happening with a Truenas Mini XL3+

This function was working up till November 27th 2021. It is no longer working and throwing this same error code.

Mark · ‎12-29-2021

Is this from a third party piece of software? I.e. not one you wrote?

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Greg-DB · ‎12-29-2021

This doesn't appear to be error output from the Dropbox API itself. It looks like your client wasn't able to successfully resolve the Dropbox API hostname in the first place (for reference, it is resolving correctly for me). That is, it looks like your client is attempting a DNS lookup using your DNS server at 192.168.1.1 (presumably your router) on port 53 (which is used for DNS), but that connection itself was refused. Unfortunately that's out of our control, so I can't offer much help with that. You'll need to troubleshoot your DNS server/router.

zmettin · ‎12-29-2021

That pointed me in the right direction to solved this. Thank you.