Dropbox API Support & Feedback
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Hi I created a simple app to connect to a file form upload I have on my wordpress site via Thrive Theme Builder.
I'm having issues with the name of the file coming through to Dropbox.
The folks at Thrive told me a switch to the Legacy API would likely help.
Unfortunately i see no option to do this or to create any new app using the Legacy API.
Is this possible?
Dropbox no longer offers the creation of "legacy" API apps, only "scoped" apps. Scoped apps can access all of the same functionality that legacy apps can though (by enabling the relevant scopes), so you don't need to create new legacy apps. Scoped apps just offer more granular control over what functionality the app can access.
Can you share more information about the issue you're seeing with the Dropbox API so we can help? For example, please include the code you're running and the unexpected error or output. Don't share your access token though. Thanks!
Thanks Greg. So I am integrating the Dropbox API with the Thrive Theme Builder. The API connection stuff is all coded on their end.
I have a form where a user can upload files and they will directly be sent to my dropbox account.
The issue i'm having is in the naming convention. They say to use {email}_{match} as an example of a file name that would show the user's email and the filename....however the file naming is not working as all files start with this and not user email ___T_USR_EMAIL___
I'm guessing that this probably has to be figured out by Thrive's development team?
Thanks for following up. Yes, the file names for files uploaded to Dropbox via the Dropbox API are set by the app's code when it performs the upload, so you'll need to contact them for help with that.
They can contact us directly if they do need help with anything on the Dropbox API itself of course.
Hi there!
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