Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
I know it is available till 28th Sep (today), but it would be nice to know what time it will actually be turned off so I can start to monitor any issues.
Will this feature be turned back on?
@Daidoe No, API v1 has been retired in favor of API v2, which offers more functionality.
If you're a developer and you need more time to migrate your app to API v2, we can offer an extension for access to API v1 though. To request that, open an API ticket with the app key(s) for your app(s) that you need an extension for.
We haven't full developed the API v2 yet, just sent an extension v1 request now via ticket as suggested. Hope to get it soon since our servers are down because of that.
I am not a developer - I have a Dropbox plus. One of my team members just received the v1_retired error message when attempting to save something in Dropbox. Sounds like her version has not migrated. None of us are "developer-savvy" so what do we do??? I have advised her to uninstall Dropbox and reinstall it. Is there something else that we should be doing?
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!