cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We are making some updates so the Community might be down for a few hours on Monday the 11th of November. Apologies for the inconvenience and thank you for your patience. You can find out more here.

Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

500 internal Server Error https://api.dropboxapi.com/2/files/list_folder/continue

500 internal Server Error https://api.dropboxapi.com/2/files/list_folder/continue

Cynthia B.2
New member | Level 1

I've using the following endpoint  to retrieve files and folders:

https://api.dropboxapi.com/2/files/list_folder this returns 2000 entries and then get hasmore = true and the cursor. I then user this for the following endpoint :

https://api.dropboxapi.com/2/files/list_folder/continue

Everytime it returns internal server errror with no error detail. Can you help?

 

Thanks

 

37 Replies 37

Greg-DB
Dropbox Staff

Hi Cynthia, thanks for the report! Can you share a sample X-Dropbox-Request-Id response header value from the error response? Thanks in advance! 

Cynthia B.2
New member | Level 1

Hi,

I ran it again and since this post it comes back with this:

"The server has either erred or is incapable of performing the requested operation."

 

and this is the X-Dropbox-Request-Id: af74e496fa3618b6ec154ecc80d07387

 

Thanks

Greg-DB
Dropbox Staff

Thanks! We're looking into it.

Ashley B.18
New member | Level 1

Hi,

Do you know if there is any update on this please?

Thanks

Greg-DB
Dropbox Staff

I don't have an update on this yet. I'll reply here once I do.

Ashley B.15
Helpful | Level 7

Hi,

Any update on this?

 

Thanks

Greg-DB
Dropbox Staff

No, unfortunately, I don't have an update on this yet.

kevind
New member | Level 2

Hello! I am experiencing this same issue. Have there been any new developments?

 

Here is the id for one of the failed requests:

 

X-Dropbox-Request-Id: 528053bb29e10543840c056013341e54

 

Greg-DB
Dropbox Staff
I don't have an update on this yet. I'll reply here as soon as I do.
Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Greg-DB Dropbox Staff
  • User avatar
    chuffy New member | Level 2
  • User avatar
    Ashley B.15 Helpful | Level 7
What do Dropbox user levels mean?