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Website embedder not showing outside my browser

Website embedder not showing outside my browser

Petugo
Explorer | Level 3

Im trying to embbed a folder on my website, it shows normal on my own browser, but when i switch browser or go incognito it doesnt show...
Its a shared public folder. What am i doing wrong?

7 Replies 7

Walter
Dropbox Staff

Hey @Petugo, sorry to hear you're having issues with this.

 

Could you walk me through the exact steps you take to do this and, if possible, send us a screenshot of the issue to have a visual too?

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Petugo
Explorer | Level 3

i followed the guide on https://www.dropbox.com/developers/embedder

 

Then create the Embedder domain igorrezende.com.br and put the JavaScript snippet as a header HTML

 

than i added the anchor to my website

 

 <a
href="https://www.dropbox.com/sh/0a2v1bd2z6cfmcq/AAC15SSmIP6vBshB2iFxsAVOa?dl=0"
class="dropbox-embed"
data-height="1000px"
data-width="1000px"
></a>

 

at first it worked

 

Screenshot_14.png

 

But when i go to other browser it simply disapears

 

Screenshot_15.png

Walter
Dropbox Staff

Thanks for clarifying  that @Petugo
 

Just note that I've moved your post to the relevant board of the Community. 

 

Perhaps @Greg-DB will have some insights on why this is happening or advice on next steps. 

 

In the meantime, please feel free to provide any additional information such as the web browser you're noticing this on, error logs etc. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Здравко
Legendary | Level 20

Hi @Petugo,

You have to check your setup. I just repeated what you describe and it seems work.


@Petugo wrote:

i followed the guide on https://www.dropbox.com/developers/embedder

...

 <a
href="https://www.dropbox.com/sh/0a2v1bd2z6cfmcq/AAC15SSmIP6vBshB2iFxsAVOa?dl=0"
class="dropbox-embed"
data-height="1000px"
data-width="1000px"
></a>

 

at first it worked

...


For me too. In regular browser window it looks like:

image.png

 


@Petugo wrote:

...

But when i go to other browser it simply disapears

...


In a incognito window it still appears, as follows:

image.png

Greg-DB
Dropbox Staff

@Petugo What specific browser(s) and version(s) are you seeing this with?

 

Some browsers/modes have special privacy/tracking blocking behaviors that may impact the Dropbox Embedder, since it's technically embedding a third party site.

Petugo
Explorer | Level 3

thaanks the website is https://igorrezende.com.br/dropbox/

Greg-DB
Dropbox Staff

@Petugo Thanks for sharing the URL. Can you share which browsers (e.g., Chrome, Safari, and/or Firefox, etc.) and which version number(s) of each of those browser you're using where you see the issue?

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    Greg-DB Dropbox Staff
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    Petugo Explorer | Level 3
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    Здравко Legendary | Level 20
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    Walter Dropbox Staff
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