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Unable to enter two-factor authentication code

Unable to enter two-factor authentication code

Chakradhar
Explorer | Level 4

Hi Team,

We have developed one ERP where we use Microsoft WebView Browser control to validate and get the tokens from dropbox. In this case, if the user logged into the RDP session from a browser and tried to configure a Dropbox account in the ERP application. Here we are able to enter a username, and password but when we try to enter a two-factor authentication code it is not allowing us to enter numbers/letters.

Note: We can able to paste the text in the text box.

 

Please check the video for reference.

https://1drv.ms/v/s!AhnMk9seoGk6gn00vk01DgTDDWYd?e=B1xvw8

 

Regards,

Chakradhar

1 Reply 1

Greg-DB
Dropbox Staff

I see your app currently processes the OAuth app authorization flow inside a web view, instead of the system browser. The OAuth app authorization flow should be processed in the user's system browser. See here for more information.

 

Processing the OAuth app authorization flow inside a web view is not officially supported and is prone to compatibility issues like this.

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