Failed to apply for producer status

[one_thing65452]

Hello, my App has linked to 500 users, but the application for producer status has failed twice in a row, and I have not received any reason for the failure, not even an email. Why is this?

[iNeil]

Hello there,

Thank you for reaching out regarding your production request. Please create an API ticket related to the production request and the API app name using the following link:

https://www.dropbox.com/developers/contact

Once we receive the ticket, we will review the case in our internal logs.