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Administrator suspended my account help.

Administrator suspended my account help.

Soul_Catcher97
New member | Level 2
Hello, I recently got an email saying that the administrator had suspended my school Dropbox account is there any way I can get access to my account? And get my pictures..
1 Accepted Solution

Accepted Solutions

Emmet
Community Manager

Hi @Soul_Catcher97,

 

You need to talk to the administrator of your schools Dropbox account, as it sounds like your account was created under a Dropbox Business account. They will be able to unsuspend your account, or if it's been deleted, they may be able to help recover your files. You can find information about this process in this Help Center article

 

Regards,

 

Dropbox Community Team

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1 Reply 1

Emmet
Community Manager

Hi @Soul_Catcher97,

 

You need to talk to the administrator of your schools Dropbox account, as it sounds like your account was created under a Dropbox Business account. They will be able to unsuspend your account, or if it's been deleted, they may be able to help recover your files. You can find information about this process in this Help Center article

 

Regards,

 

Dropbox Community Team

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