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Forum Discussion
Romf
4 years agoExplorer | Level 3
"Save HEIC photos as JPG" not working
Hi All.
I often send pictures from my iphone to my dropbox using the dropbox iphone APP.
When uploading there is an option to "save HEIC Photos as JPG".
Unfortunately for me this option never worked.
When a photo on the iphone was edited, it is always uploaded by the dropbox app as HEIC even though the option to save as JPG is checked. It has been like that for as long as I can remember.
I'm using an iphone 11pro max with the latest IOS and Dropbox app.
- RichSuper User II
Romf wrote:
When a photo on the iphone was edited, it is always uploaded by the dropbox app as HEIC even though the option to save as JPG is checked.
Are you manually uploading these photos after editing them or are you using the automatic Camera Uploads feature? I believe that setting only applies to photos that are uploaded automatically by Camera Uploads.
- RomfExplorer | Level 3Thanks,
Indeed, I am manually importing them.
But the setting is not in the general settings, it appears in the dialog box for uploading the pictures. So it doesn't really make sense why it wouldn't work here (else why show this option there?)
Thanks- eliasbencho79New member | Level 2
Hi,
I have pretty much the same issue.
I do not want to automatically upload pictures on my camera roll to my Dropbox, so Camera Uploads is off.
But I still want to be able to upload some select pictures on my Dropbox.
The problem is the "Save HEIC photos JPG" option is only available within the "Camera Uploads" interface.
Selecting it does not change the format of manually uploaed pictures.
As a result, my manually saved pictures are stored as HEIC and I cannot access them on my Windows PC.
Could the Dropbox team update the software so we can select the JPG format for manually saved pictures as well?
Thanks!
- trymphHelpful | Level 6
Hi all...........late to this party and wondering if the developers have found a solution for manual uploads always converting (or even prompting to convert) FROM HEIC to JPG? I am trying to switch to Dropbox as my Google Photos IOS app will not allow manual uploads from IOS as a selection app. Everything would be great if I could just get the manual (photo x photo selection from numerous IOS choices eg messages, email, facebook ect) to convert to JPG either by default or by prompt.........PLEASE!!!
- trymphHelpful | Level 6
Nevermind............found it.............just one word: AUTOMATE the folder in submenu.......
Great Minds Think Alike (GMTA) as I said...........bit late to this party; alls well that ends well
Thanks to all
Regards
Bruce
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