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ShazamJr's avatar
ShazamJr
Explorer | Level 3
3 months ago

Why am I getting a message about files being deleted from my account?

I received the notice below. It seems that 10 days ago, a lot of files were deleted, but I didn't delete anything. Why did I receive this?   Hi MrMisterman1, You recently deleted 36438 files f...
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  • Walter's avatar
    Walter
    3 months ago

    Because it would be normal to not be able to access the link from the email if you're logged into an account that's not linked with the email address you received the email @ShazamJr 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey @ShazamJr - thanks for clarifying that for us.

 

Are you 100% sure that you're looking at the Dropbox account that's associated with the email address you've received this email notification? 

ShazamJr's avatar
ShazamJr
Explorer | Level 3
3 months ago

Maybe. Why do you ask?

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Because it would be normal to not be able to access the link from the email if you're logged into an account that's not linked with the email address you received the email @ShazamJr 

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