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Forum Discussion
MSaul
10 months agoNew member | Level 2
Where are the files on my account?
I have no idea whom to ask this question. Dropbox 'help' gives rigid categories, and none fit my question. AN example is the 'label' I am forced to choose for this frantic message.
I am a ...
Jay
Dropbox Staff
Hi MSaul, thanks for bringing this to our attention.
It looks like you've logged into a Dropbox account on the site which is empty.
Are you certain you've signed into the same Dropbox account as the one signed into the Dropbox desktop application? You can see which account it is in the preferences.
This will help me to assist further!
marksaul
10 months agoHelpful | Level 5
IT worked! IT worked!
But I'm confused. Why is there a Dropbox account associated with a gmail address that I NEVER use by Google forces me to maintain? Is this a conflict of giants that I'm caught in? Or did I inadvertently create that other account?
- Mark10 months agoSuper User II
You've created a Second Account.
Dropbox couldnt do it for you as Dropbox doesnt have any links at all to google (they are totally separate competing companies).
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