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Hello, I'm a MacBook user.
Sorry, I need your help.
I'm a MacBook user.
I had a suspicion of a virus infection.
It may have been an hour or so between the time of the possible infection and the network shutdown.
During that time, my dropbox was online.
After that, I initialized my Mac, just to be safe.
After the initialization, I'm wondering if I should connect my Mac to Dropbox again.
I'm also worried about the virus spreading to other members who were sharing folders in the dropbox.
I would like to know about the possibility of virus infection to the dropbox folder and the possibility of virus spread to other folders.
Hi @Yuki-sit
If your files are local to your machine and your machine is infected its very likely that its in Dropbox. Before reconnecting etc. you need to make sure your device is clean and has no viruses/malware.
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Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Hi @Yuki-sit
If your files are local to your machine and your machine is infected its very likely that its in Dropbox. Before reconnecting etc. you need to make sure your device is clean and has no viruses/malware.
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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