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seiyahaha's avatar
seiyahaha
Explorer | Level 3
3 months ago

The Dropbox desktop app gets stuck when I delete files

When I delete any file, dropbox gets stuck, restarting the computer fixes it, but when deleting again, it still happens. Tried everything from reinstalling the programme, holding down ALT to fix it, ...
Delete
deleting
Desktop
desktop app
Syncing
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Thanks for the screenshot @seiyahaha 

 

It looks like you're running the beta version of the app. Could you try the latest, stable one from this page directly and let me know if this issue persists?

 

Just make sure to  toggle off the 'early access' option from your account's settings first. 

seiyahaha's avatar
seiyahaha
Explorer | Level 3
3 months ago
I had this problem in stable and upgraded to beta to fix it, but ultimately it wasn't resolved
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Thanks for clarifying that for me @seiyahaha 

     

    Do you have any 3rd party apps that are monitoring your files somehow, like antivirus programs, a VPN/proxy setting, or even another app that syncs or backs up your files?

    • seiyahaha's avatar
      seiyahaha
      Explorer | Level 3
      3 months ago
      no，just dropbox

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