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Text jumping to huge font and asking me to open with Microsoft Word

Text jumping to huge font and asking me to open with Microsoft Word

willstpher
Explorer | Level 3

Text jumping to huge font and requiring me to open anew with MS Word

 

3 Replies 3

Jay
Dropbox Staff

Hi @willstpher, thanks for bringing this to our attention.

 

Could you attach a screenshot showing what you're describing?

 

Is this on the Dropbox site or mobile app?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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willstpher
Explorer | Level 3

Jay, Strangely, I  cannot now duplicate the problem I was having but it seems to have something to do with the space bar that triggers jumping out of the editing I am doing and produces a half screen of greatly enlarged fonts and a button requiring  me to OPEN IN and then a button MICROSOFT. This happens repeatedly. Also a bright blue line appears at the top and bottom of the screen. In general attempts to edit are frustratingly delayed.

Walter
Dropbox Staff

Thanks for the additional information and if you notice this happen again in the future, please let us know and send us a screenshot so that we can have a vsual too @willstpher 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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    Walter Dropbox Staff
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    willstpher Explorer | Level 3
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    Jay Dropbox Staff
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