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vandermark1977's avatar
vandermark1977
Explorer | Level 3
3 months ago

Shared folder missing/deleted, how can I get it back?

I have a shared folder with aprox. 8 persons. I have a dropbox plus account. The shared folder has been deleted from my dropbox and we don't know how that happened.   The folder does not show i...
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Was the shared folder moved into another shared folder, or, if you're on a Dropbox team, into a team folder?

 

Does the owner still see the folder as a private folder on their account?

vandermark1977's avatar
vandermark1977
Explorer | Level 3
3 months ago

No the owner (me) does not see the folder anymore. It was always a shared folder. It was not a team folder. 

  • vandermark1977's avatar
    vandermark1977
    Explorer | Level 3
    3 months ago

    When I try to make a new folder with the same name ('Beamteam'). It says:

     

    "You already have a folder with the name '/Beamteam' "

     

    But i cannot find it...

     

     

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      3 months ago

      Have you tried using the search bar on the Dropbox site to locate that folder?

      • vandermark1977's avatar
        vandermark1977
        Explorer | Level 3
        3 months ago

        Yes, it was not found.

        Luckily, we have a backup from laptop and we recreated the shared folder from scratch...

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