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DocMolly's avatar
DocMolly
Helpful | Level 6
3 years ago

Replace files without breaking the shared link on desktop application for Mac

Hello, 

 

I have used Dropbox for years to share PDFs on my website. I work on a mac and use the Dropbox desktop application. Previously, when I wanted to replace a PDF under the same name in Dropbox, I just had to save the new PDF by selecting the file I wanted to replace within the Dropbox folder on my Mac. I would click REPLACE and it automatically updated the PDF under the same name without affecting the shared link. Recently, I noticed this is no longer the case. It now deletes the original file and replaces it with a new file under the same name. This breaks the link.

 

Fortunately,  you can replace a file under the same name without affecting the link directly in Dropbox via a browser. This is not as slick, so I hope you bring back this functionality to the desktop app for mac. 

 

Thank you! 

 

Molly

  • Hi DocMolly, thanks for posting .

     

    This behavior hasn't changed, so if you copy and paste a file with an identical name, the file should be overwritten and the shared link would remain the same since the file would be seen as edited.

     

    Have you recently made any changes on the Mac, such as updating the OS?

     

    This will help me to assist further!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi DocMolly, thanks for posting .

     

    This behavior hasn't changed, so if you copy and paste a file with an identical name, the file should be overwritten and the shared link would remain the same since the file would be seen as edited.

     

    Have you recently made any changes on the Mac, such as updating the OS?

     

    This will help me to assist further!

    • DocMolly's avatar
      DocMolly
      Helpful | Level 6

      Hello. Thank you for your response. Well, it wasn't working previously, for about a month's period. It was breaking my links. But I just tried again and now it is working!!! Horray! 

       

      Just FYI, unless I misunderstood, when I contacted dropbox support the person who helped me told me that it is expected that the link will break when you save a new file under the same name: 

       

      [Removed as per Community Guidelines]

       

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Thanks for the info. In general, saving files with the same name would keep the shared link active. 

         

        The only issue might arise from an OS update which instead of allowing the file to be overwritten, first deletes the file (which deletes it from Dropbox and the shared link as well) and then adding the file again with the same file name, this time without any shared link.

    • Mark Selker's avatar
      Mark Selker
      New member | Level 2

      Hi,

      In the past 24 hours I've sent out 1000 emails with a link to a file I have in Dropbox. 

      I discovered a correction in the file that needed to be made.

      After reading a number of posts/articles it seemed that it should not be an issue.

      I cut and pasted the new file with the same name over the old file.

      The link does not work and shows the file has been deleted.

      How can I restore the link with the new file, or at the very least keep the older file and link?

      I've copied the link for your review. 

      https://www.dropbox.com/s/2nv6qc2y8aym0w6/FASD%20Artwork%20Catalogue%202022%20September%20-%20High%20Resolution.pdf?dl=0

       

      Thanks, 

      Mark

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II

        Mark Selker wrote:

        How can I restore the link with the new file, or at the very least keep the older file and link?


        Restore the previous version of the file and both the file and link will be restored.

    • Mstrcreative's avatar
      Mstrcreative
      Helpful | Level 6
      I just updated my Dropbox app for OS. I reduced a pdf file size and re—saved over the original file with the same name on Dropbox and it broke the link. So this behavior has changed FYI. Latest OS etc.
      • doss's avatar
        doss
        Helpful | Level 6

        Same here. It's not working at all. My links break and only when linking PDFs.

  • Karmaa's avatar
    Karmaa
    New member | Level 2
    Hello everyone. In Google drive there is a feature where you can manage versions of a file. So you could upload a file and have it replace another file but keeps the same download link. Is there any way to do this in Dropbox?
    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff

      Hey Karmaa, thanks for joining the Dropbox Community!

       

      I just moved your post to this thread with some info relevant to your query.

       

      Check it out and let me know if you have any questions.

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