PDF edits not saving. "Preparing your signed document" message.

jaynep

I am editing my pdf documents and saving them but they are just loading and loading even though my wifi is great and I have even tried different wifi networks. Just keeps saying "preparing your signed document" or "replace original pdf" goes round and round for ages and will not save!

Megan

Hey @jaynep, thanks for posting here today!

Would you be able to send me a screenshot of the messages you get on your end, in order for me to have a visual?

Also, does this happen on your browser, and if so which specific one?

Let me know more!

Megan
Community Moderator @ Dropbox
dropbox.com/support

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jaynep

jaynep

Walter

Hey @jaynep - could you clear your browser's cache, and/or try another browser and let us know if you still get the same results?

Walter
Community Moderator @ Dropbox
dropbox.com/support

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Need help with something else? Ask me a question!
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PDF edits not saving. "Preparing your signed document" message.

PDF edits not saving. "Preparing your signed document" message.

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