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anndinkc's avatar
anndinkc
Explorer | Level 4
10 months ago

No longer able to open .txt files in Dropbox editor on Android phone app, asked to convert to Google

Starting this week, I am unable to open my .txt files with the Dropbox Editor on the Dropbox Android phone app. I am now being presented with the following message: Upload to View This file type ...
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  • Nancy's avatar
    Nancy
    10 months ago

    Thanks for giving that a go! Good thinking. 

     

    What I want you to try next is to clear the cache of your Dropbox app (via its settings), and also reinstall it on your device. 

     

    Are you seeing the same error after that?

anndinkc's avatar
anndinkc
Explorer | Level 4

I generated an imgur link for the screenshot [removed per Community Guidelines]

File in question: DailyToDo.txt

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hey again, anndinkc! Due to security reasons, I can’t click on the link you’ve posted. You can upload your screenshot though by clicking on the small camera icon above your message box on the forum.

  • anndinkc's avatar
    anndinkc
    Explorer | Level 4
    10 months ago

    Nancy Thanks Nancy. looks like I had to switch to Desktop view to see that option (I'm on mobile)

     

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      10 months ago

      Hi anndinkc, are you certain that the text files are associated with the Dropbox text editor? 

       

      Could you check your default apps on Android for Dropbox?

      • anndinkc's avatar
        anndinkc
        Explorer | Level 4
        10 months ago

        Jay I don't have any default apps configured for .txt files

         

        Is the Dropbox editor part of the Dropbox app? or is that a separate install? I don't think it used to be separate and I don't see a separate editor in Google Play store

         

        Here are the Dropbox defaults

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