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Forum Discussion
t4ngml
3 years agoHelpful | Level 6
New named Dropbox structure
I am a user of DropBox Business, on Windows 10.
Last week, I suddenly realized that the shortcuts to some of my Dropbox folders were broken.
A quick look learned me that the structure had changed...
MattS91
Helpful | Level 6
Another day and surprise no communication from Dropbox!
Megan Walter @AnyOneFromDropbox
Can we please get an update on what is happening?!
Are we getting reimbursed for each day this is ongoing?
MattS91
3 years agoHelpful | Level 6
2 weeks and we've finally getting responses! How is this customer service?
Can someone please call me to discuss my complaints!
- MattS913 years agoHelpful | Level 6
We have put in several complaints to Dropbox over the last 2 weeks, not one has been followed up!
We are unhappy with the service we are receiving, please contact us to discuss it with us!
This upgrade was miss-sold and needs recitifying
- mgarnel3 years agoExplorer | Level 4
Why did you mess up a perfectly working system?!?! All folders moved, structure changed, new folders are simply not synced or, if synced, aren't available to all users that have access to parent folder.
No warning, no ackowledge, no answers! Google searches for help all lnk to commercial **bleep**e from DB and support actually doesn't support anything. Used to think that dropbox was a reference in terms of stability and reliability. Now, I'm already looking into competitors alternatives.Way to go!
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