We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
t4ngml
3 years agoHelpful | Level 6
New named Dropbox structure
I am a user of DropBox Business, on Windows 10.
Last week, I suddenly realized that the shortcuts to some of my Dropbox folders were broken.
A quick look learned me that the structure had changed...
Leatherfoot
Explorer | Level 4
Recently the business portion of Dropbox now has my folders under a new directory as my user name and I need to open / uncollapse that in file explorer every time I want to view my files and folders. This added step every time is annoying. Any idea why this happened and if there is away to revert? I did some searching and may be related to teams. I am the Admin / Owner and my user type is Team Admin (no idea if the team part is the issue or how to correct).
Megan
3 years agoDropbox Staff
Hi Leatherfoot, happy Thursday!
At the moment, it's not possible to change the structure of how your Dropbox account looks in your File Explorer, since it mimics and syncs the account the same way you see it on the web.
What you describe is indeed related to how a Business team behaves. Your comments on this have been quite helpful, and I will do everything I can to ensure that your voice is heard.
I hope this clarifies!
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!