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Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey t4ngml, sorry to hear about this. 

 

Could you provide some additional information about the issue you're facing and a screenshot of any errors you might be getting or what's troubling you?

 

For more information on why this might have happened, you can have a look here.

 

Keep me posted!

t4ngml's avatar
t4ngml
Helpful | Level 6
3 years ago

Hi Walter 

I'm obviously not the only one facing this issue.

 

There might be not much to worry about, but it's a surprizing change as a user, especially since it doesn't seem to be mentionned anywhere in your public changelog (unless there's another one accessible?).

 

Any info from you dev teams?

 

Thanks

  • rb-eierschachteln's avatar
    rb-eierschachteln
    Helpful | Level 5
    3 years ago

    Hi Walter ,

     

    are there any updates related to this topic?

     

     

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey all, I hope you're having a great Friday so far. 

     

    At the moment, we're looking into this on our side, thanks for bringing this to our attention. 

     

    Trust to know, that we'll update this thread, once we have further info on this. Thank you for your patience! 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi all - thanks for your patience while we looked into this from our side. 

     

    In short, it seems that you received the upgrade mentioned in this Help Center article on your business accounts recently. 

     

    If you happen to be a team admin, you should have received an email regarding this upgrade. 

     

    I hope this clears things up!

    • cstanton's avatar
      cstanton
      New member | Level 2
      3 years ago

      You're taking the change of entire company folder structures pretty casually. I can't express in words how upset I am with dropbox at the moment. 

      • LAUBlab's avatar
        LAUBlab
        Helpful | Level 6
        3 years ago

        yes it is unbelievable. their support not seem to understand at all what disaster they provide due this "update"

    • marathon's avatar
      marathon
      Helpful | Level 6
      3 years ago

      Haha, the "solution" to this incredibly important issue is that "you should have received an email about this, I hope that clears it up." This would be funny except it's not.

       

      You Dropboxers do realize that making a change that automatically removes all of our content from our local computers and puts it into your cloud-based service, without our permission, borders on criminal behavior. This is not a small change that you notified us about, and gee, it's no big deal, we told you about it.

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