My whole account disappeared!

[christine17]

help please, my entire contents of drop box have disappeared, both shared and my own. I access my account (free plan) so it's my drop box account but there is nothing there. A friend I share some files with sent me a link to shared files but I wasn't allowed access to them. I don't understand. thanks to anyone who can help. Christine

[Megan]

Hi @christine17, welcome to our Community! 

Is it possible that you accidentally accessed a different Dropbox account, or that you created one, and that's why you can't see your files? 

Keep me posted, and we'll take it from there!

[christine17]

Yes, I had used a different sign in....and hadn't clicked. Many thanks