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Forum Discussion
My whole account disappeared!
help please, my entire contents of drop box have disappeared, both shared and my own. I access my account (free plan) so it's my drop box account but there is nothing there. A friend I share some files with sent me a link to shared files but I wasn't allowed access to them. I don't understand. thanks to anyone who can help. Christine
- Megan
Dropbox Staff
Hi christine17, welcome to our Community!
Is it possible that you accidentally accessed a different Dropbox account, or that you created one, and that's why you can't see your files?
Keep me posted, and we'll take it from there!
- Yes, I had used a different sign in....and hadn't clicked. Many thanks
