We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Moving files out of Dropbox now defaults to the 'copy' function
Starting sometime this week, whenever I try to move a file out of my Dropbox to another location on the same drive, it will default to 'copy' and leave the original still in Dropbox. This duplication...
Hi Everybody,
Thanks for your patience while we looked into this. This change in behavior was the result of a change by Microsoft. Dragging a folder out of a root sync folder now defaults to the copy function on Windows 11. This change is not limited to Dropbox, but any root sync folder.
As a workaround, shift+click and drag will allow the expected cut + paste or "move folder" functionality.
Regards,
Ben
Any update on this? - It is such a pain!
BenDBX
Community Manager
Community ManagerHi Everybody,
Thanks for your patience while we looked into this. This change in behavior was the result of a change by Microsoft. Dragging a folder out of a root sync folder now defaults to the copy function on Windows 11. This change is not limited to Dropbox, but any root sync folder.
As a workaround, shift+click and drag will allow the expected cut + paste or "move folder" functionality.
Regards,
Ben
This can't be the long term solution for this issue.
- BenDBX Thanks for your reply, but I find it inaccurate: this change in behavior by Microsoft does not affect "any" sync root folder, since Google Drive works just fine as before. Are you going to do something to get Dropbox behavior back to normal or simply accept this awful change by Microsoft? Thank you
- So this is it? That is such a pain. I think I'm going to look into other options if there's no other solution.
I uninstalled Dropbox because of this and a bunch of other technical problems. Switched to Google drive. Google drive has been working well for me with none of the issues in Dropbox that had caused me to waste hours of time.
This is very disappointing and definitely a negative against dropbox. At a minimum, how about we get an "unsupported" registry change that we can make on our own?
I think Dropbox should be finding a clean solution to this as the interface is so clunky and inefficient with this issue.
Unfortunately this issue is still happening on Mac OS. Holding 'shift' doesn't help to move the folder, it only copies it. Pretty frustrating.
