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Questions13's avatar
Questions13
Helpful | Level 5
6 months ago

Moving files out of Dropbox now defaults to the 'copy' function

Starting sometime this week, whenever I try to move a file out of my Dropbox to another location on the same drive, it will default to 'copy' and leave the original still in Dropbox. This duplication...
Delete
deleting
Desktop
desktop app
Dropbox Basic
Moving
Organize
Organizing
  • BenDBX's avatar
    BenDBX
    3 months ago

    Hi Everybody,

     

    Thanks for your patience while we looked into this. This change in behavior was the result of a change by Microsoft. Dragging a folder out of a root sync folder now defaults to the copy function on Windows 11. This change is not limited to Dropbox, but any root sync folder.

     

    As a workaround, shift+click and drag will allow the expected cut + paste or "move folder" functionality.

     

    Regards,

    Ben

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey Questions13, you mentioned that uninstalling the app doesn't fix the issue. 

 

So, if I asked you to quit the app, and while the app is still closed follow the same steps, could you let me know what happens then?

Questions13's avatar
Questions13
Helpful | Level 5
6 months ago

Yep, I followed the steps to quit the app and then tried to move some files. Same 'copy' behavior.

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