Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
I lost my computer where I was putting all the information in dropbox desk BUUUUUT I didn't know that it was not connecting automatically Online.
So, on my new computer. I downloaded dropbox desk and I wanted to connect it with my ex dropbox desk but it connected with my dropbox Online... What should I do?
The only way you can get the data from the old computers Dropbox is by actually having the computer - if it hasn't been syncing and uploading there isn't anything, at all, you can do without the physical device being with you.
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!