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Forum Discussion

Pbpb's avatar
Pbpb
Explorer | Level 4
3 years ago

If I delete photos on my phone gallery, will they remain on Dropbox?

Trying to start fresh after factory reset I don't want old photos on device phone gallery app I rather have old photos that are backed up on Dropbox cloud storage and keep phone gallery free for new photos not photos that are backed up on device

Do not want to share phone storage for old photos and videos I would like to have phone storage for new stuff only and cloud storage for old stuff only
If I delete photos on phone it will delete that same photos on cloud I do not want that I do not want old stuff on phone it would be pointless of cloud storage if old things are on my phone no point in online storage

  • Hi Pbpb, I'd be happy to answer this one for you! 

     

    Once you backup and upload your content to Dropbox, you're safe to delete them off of your photos gallery on your phone. 

     

    The files will remain safe with us, and you can make up space for new pictures on your phone's storage. 

     

    I hope that clarifies, let me know if you have any other questions. 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi Pbpb, I'd be happy to answer this one for you! 

     

    Once you backup and upload your content to Dropbox, you're safe to delete them off of your photos gallery on your phone. 

     

    The files will remain safe with us, and you can make up space for new pictures on your phone's storage. 

     

    I hope that clarifies, let me know if you have any other questions. 

    • Pbpb's avatar
      Pbpb
      Explorer | Level 4
      OK meghan thank you so I definitely can delete photos from my phone that has been backed up on dropbox and delete on phone with out deleting on dropbox storage just making sure before I pay subscription storage on dropbox as I currently paying 1tb each on both Google photos storage if so that would be fantastic who wants to share storage with old and new photos and still pay online

      Oh one more question sorry videos I have struggled to upload videos on Google drive saying its failed or video can't be played is this the same with drop box are videos and audio files straight forward Google not the same as it use to be
      Thank ever so much
      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hi Pbpb, thanks for writing back.

         

        I'm not entirely sure I understood the first question about sharing storage. Can you give me a different explanation please, so I can grasp the idea of it?

         

        As for the second question, you mentioned Google drive, which isn't the same with Dropbox. Did you try previewing the files on Dropbox and had any issues doing so? 

    • VPT's avatar
      VPT
      New member | Level 2

      On the contrary. In my case I would prefer to have deleted photos on my cell to got deleted also in Dropbox, for cases likes bad or useless photos. So, I won´t need to delete them twice

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II

        VPT wrote:

        In my case I would prefer to have deleted photos on my cell to got deleted also in Dropbox


        That's not an option.

  • Pbpb's avatar
    Pbpb
    Explorer | Level 4
    Thank you that's all I wanted to know thank you yes I will sign up to drop box how would I transfer my uploaded content from Google photos and Google drive my mac Pro screen went blank so no PC or software to use only phone at this current time my uploaded backed content from 2016 to 2022 will I be able to transfer years of photos and videos to dropbox from my phone
    I don't want to sign up for another subscription if not able to transfer from Google to drop box if I need to have a PC base platform to do this

    Thank you for your time And understanding it is appreciated
    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff

      No problem at all Pbpb!

       

      Have a lovely weekend ahead,enjoy! ❣️

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