You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Pbpb
3 years agoExplorer | Level 4
If I delete photos on my phone gallery, will they remain on Dropbox?
Trying to start fresh after factory reset I don't want old photos on device phone gallery app I rather have old photos that are backed up on Dropbox cloud storage and keep phone gallery free for new photos not photos that are backed up on device
Do not want to share phone storage for old photos and videos I would like to have phone storage for new stuff only and cloud storage for old stuff only
If I delete photos on phone it will delete that same photos on cloud I do not want that I do not want old stuff on phone it would be pointless of cloud storage if old things are on my phone no point in online storage
Hi Pbpb, I'd be happy to answer this one for you!
Once you backup and upload your content to Dropbox, you're safe to delete them off of your photos gallery on your phone.
The files will remain safe with us, and you can make up space for new pictures on your phone's storage.
I hope that clarifies, let me know if you have any other questions.
- MeganDropbox Staff
Hi Pbpb, I'd be happy to answer this one for you!
Once you backup and upload your content to Dropbox, you're safe to delete them off of your photos gallery on your phone.
The files will remain safe with us, and you can make up space for new pictures on your phone's storage.
I hope that clarifies, let me know if you have any other questions.
- PbpbExplorer | Level 4OK meghan thank you so I definitely can delete photos from my phone that has been backed up on dropbox and delete on phone with out deleting on dropbox storage just making sure before I pay subscription storage on dropbox as I currently paying 1tb each on both Google photos storage if so that would be fantastic who wants to share storage with old and new photos and still pay online
Oh one more question sorry videos I have struggled to upload videos on Google drive saying its failed or video can't be played is this the same with drop box are videos and audio files straight forward Google not the same as it use to be
Thank ever so much- MeganDropbox Staff
Hi Pbpb, thanks for writing back.
I'm not entirely sure I understood the first question about sharing storage. Can you give me a different explanation please, so I can grasp the idea of it?
As for the second question, you mentioned Google drive, which isn't the same with Dropbox. Did you try previewing the files on Dropbox and had any issues doing so?
- VPTNew member | Level 2
On the contrary. In my case I would prefer to have deleted photos on my cell to got deleted also in Dropbox, for cases likes bad or useless photos. So, I won´t need to delete them twice
- PbpbExplorer | Level 4Thank you that's all I wanted to know thank you yes I will sign up to drop box how would I transfer my uploaded content from Google photos and Google drive my mac Pro screen went blank so no PC or software to use only phone at this current time my uploaded backed content from 2016 to 2022 will I be able to transfer years of photos and videos to dropbox from my phone
I don't want to sign up for another subscription if not able to transfer from Google to drop box if I need to have a PC base platform to do this
Thank you for your time And understanding it is appreciated- MeganDropbox Staff
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!