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Mapsguy1955's avatar
Mapsguy1955
Explorer | Level 3
2 months ago

I can't find the folders I created on the desktop app of my macOS Sequioa.

Dropbox used to work painlessly. Now I create a folder with docs and I can't find it, but if I try to recreate it, it says it is there. This is BS. Using a Mac with Sequoia

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey Mapsguy1955, let's jump right into this! 

     

    Which platform do you use when creating a folder? Do you use your browser, or desktop app? 

     

    If you have any screenshots, feel free to send them over, in order for me to have a visual too. 

     

    Let me know more, and we'll take it from there!

    • Mapsguy1955's avatar
      Mapsguy1955
      Explorer | Level 3

      I use the desktop app on Finder. Dropbox is on my favorites, just like a folder with nested folders.  I don't know how to add a photo. I can't drag and drop

      • Mapsguy1955's avatar
        Mapsguy1955
        Explorer | Level 3

        Any answer would be good! Dropbox always worked just like a normal HFS until about a year ago,  now it just behaves like a petulant child... I'm ready to stop paying. Maybe that would instigate a phone call?