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maree1's avatar
maree1
Explorer | Level 3
2 years ago

I can't delete files from my account

i sometimes need to use dropbox when I'm sending acting auditions but i had to put school photos on it for a year book now it says full but i cant delete any more files to get my storage back

    • maree1's avatar
      maree1
      Explorer | Level 3
      Some files don’t have the dots for me to even chose delete and I’m just going around in circles. I’ve deleted all the other ones and it still says no storage
      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Thanks for the update, maree1, sorry to hear that.

         

        Can you send us a screenshot of what you see in your account settings here?

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