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Re: I can't convert a document to PDF through Dropbox

I can't convert a document to PDF through Dropbox

Debbiebruno
Explorer | Level 3

So I have tried everything. I have a document in Dropbox that I need to convert to PDF. nothing is working. Help
And yes I tried hovering and no. No help

5 Replies 5

Mark
Super User II

Have you clicked on the three ...'s as the help doc says?

 

Screenshot 2023-10-04 at 7.36.47 pm.png


 


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Debbiebruno
Explorer | Level 3
Yea I tried that.

Mark
Super User II

@Debbiebruno  wrote:
Yea I tried that.

 

Does that option not appear then?


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Debbiebruno
Explorer | Level 3
When I press the three buttons it’s not there. I even updated my plan for drop box and it still wasn’t there. Got frustrated with it. Went back to just basic plan and had the stuff I needed mailed to me the old fashioned way. US mail

Walter
Dropbox Staff

Hey @Debbiebruno , sorry to hear you're having issues with this.

 

Does the issue persist after clearing your browser's cache or on another browser?
 

If it does, could you please clarify the file's type and size for us?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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