We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

Clifff's avatar
Clifff
New member | Level 2
3 months ago

How to remove files until I'm below storage?

Hi, I'm currently on the basic plan and using 4.7Gb storage. I would like to remove folders, music, video out of my Dropbox account until I'm below the 2Gb threshold for the free account. Being r...
Delete
deleting
Dropbox Basic
Storage
Clifff's avatar
Clifff
New member | Level 2

Forgot to add that the whole 4.7Gb is Dropbox Backup

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hi @Clifff, as you mentioned that the data is being taken up by Dropbox Backup, you can delete the backup and free up the quota by following these steps. 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!