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I allowed all my computer files to be backed up to dropbox. How can I remove these essential files from dropbox without removing them from my computer? I did stop the backup, but not before the program and set up files were backed up.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Jay
Community Moderator @ Dropbox
dropbox.com/support
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Thanks Jay,
In regard to you your questions:
I am not certain the computer backup feature has been disabled from the desktop preferences.
I opened file explorer, went to the dropbox section and dragged the file folders to my desktop. A dialogue box asked if I wanted to delete them from dropbox and I said yes. I can't tell if they have been removed from my dropbox account.
Are you able to move files out of the Dropbox folder to other locations on your computer? I moved them from the desktop to the places I thought they belonged; that is I moved "Program Files" to the Program files folder, etc.
It looks like the files I dragged to the desktop have been removed from my dropbox account. There is still my Documents file folder on dropbox. I'd like to remove it also and disable the backup option to dropbox.
I'd appreciate any advice you can give me to help solve this problem.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Jay
Community Moderator @ Dropbox
dropbox.com/support
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I have backed up my mac to dropbox inadvertently...if I delete it from dropbox will I lose all my files? TIA
@TonyR3 wrote:
I have backed up my mac to dropbox inadvertently...if I delete it from dropbox will I lose all my files?
You need to disable the backup.
Hey @Julianrobert, thanks for posting to our Community today.
It looks like you have enabled our backup feature on your Dropbox application.
Have you tried following the steps in this help center article, to disable the backup and move your files back to their original locations?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!