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Forum Discussion

Sherly's avatar
Sherly
Explorer | Level 3
5 years ago

How to open word desktop in the online version

I open my document in microsoft word online version of Dropbox and I would like to edit it using my desktop app. How can I do this? There is no function for opening it in word desktop version.    ...
App integrations
Desktop and Web
Edit
Editing
MS Office
  • Daphne's avatar
    Daphne
    5 years ago

    Hi Sherly, thanks for reaching out to us here!

     

    Through the Word Online app, there wouldn't be an option to open the file locally for editing.

     

    To open your files in the local Microsoft apps for editing, you can use the Dropbox desktop app to sync your files locally to your computer. You can check out more info about the desktop app here.

     

    It will create a local Dropbox folder on your computer which will sync any changes with your account online. This will allow you to open the files in local apps for editing and the changes you make with sync with your Dropbox account.

     

    Let me know if this helps!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hi there acboydston; happy Friday and thanks for joining this discussion. 

 

Could you clarify if you're not seeing the Open button on our website at all or if you're not getting the results you'd like? 

 

On that note, can you take a look at your Connected Apps tab as well as the default ones and let us know what you find there? 

 

Thanks!

 

 

acboydston's avatar
acboydston
Helpful | Level 6
5 years ago

Hi Walter,

Yes, the open button is present and works find.

There used to be an option to open in desktop Word. Now this is only an option to open in Word for the web.

Connect aps:

Default aps:

Thanks.

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Hey everyone, thanks for your ongoing reports on this. 

     

    I just wanted to let you know that the team is aware and working on the matter. 

     

    As soon as we have an update on the matter, we'll get back to you. 

     

    Thanks again!

    • Jimmy2343's avatar
      Jimmy2343
      Explorer | Level 4
      5 years ago

      Lusil Hi there, any update on this?

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff
        5 years ago

        I'm afraid that there's no update yet that I'm aware of, Jimmy2343. 

         

        If you haven't already, I'd recommend submitting a ticket to our team, so that they can look into this with you personally. 

         

        If you have any trouble doing this though, just give us another nudge and we'll be more than happy to send you one. 

         

        Thanks again, everyone!

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