You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Paola024's avatar
Paola024
Explorer | Level 3
8 months ago

How can I edit my Dropbox Excel files on a mobile device?

Good morning, on my Dropbox from my computer I have created several files with Excel and I edit them very often. If I access from my smartphone I can only see the files but not modify them. Is the...
Edit
Microsoft Office
Mobile
Mirsad's avatar
Mirsad
New member | Level 2

Hi Nancy, I have the same issue. But when I follow the steps and tap on Excel on web, it doesn't take me to Excel, but to a Dropbox page that offers only opening the file in Dropbox ("Get App", or "Have the app? Open file"). This is Chrome on tablet. On laptop everything works fine. 

 

Thanks for your help

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Hey Paola024, can you please let us know which version of the Dropbox app you have installed on your phone?

 

Also, can you please send us a screenshot of what you see in the Dropbox app, when you follow the steps that Nancy gave you above?

  • Paola024's avatar
    Paola024
    Explorer | Level 3
    4 months ago

    Good morning Hannah,
    sorry, I didn't specify but I access the site from my mobile phone, I haven't installed the app, could this be the problem?

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!