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sfemet's avatar
sfemet
Helpful | Level 6
6 months ago

Editing PDF or JPG files in my macOS Dropbox folder creates a copy

Hello, System: MacOS 12.7.4, Dropbox 198.4.7615 All files are stored locally in Users>Username>Library>CloudStorage>Dropbox   Issue: When I open a pdf or jpg file in my Dropbox folder to make...
Desktop
desktop app
Edit
Editing
Mac OS
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Thanks for the update, sfemet.

 

Does the Dropbox app sync the changes you make to your files otherwise?

 

If you were to edit a file from your local Dropbox folder on the MacOS 12.7.4 computer, do the changes sync to your account online and your other computer?

sfemet's avatar
sfemet
Helpful | Level 6
6 months ago

Yes. I edited an RTF file just now. It immediately updated on my 10.14 system and online.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    6 months ago

    Hey sfemet, would you mind sending us a screenshot of the properties of a file that's showing this behavior?

     

    Also, how are you opening and editing the files?

    • sfemet's avatar
      sfemet
      Helpful | Level 6
      6 months ago

      I am editing the files with Preview.

       

      The behavior happens with every PDF or JPG file, there are hundreds from different sources. For example, I have a folder with my family history research files, downloaded from Ancestry.com (JPG scans) or archives (PDF). I annotate my monthly credit card statements (PDF).

       

      I checked the Sharing & Permissions in the Get Info window, I have Read & Write permission. I've attached a couple of screenshots of the properties of 2 files, personal info is redacted.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        6 months ago

        Hi sfemet, thanks for the info. We're not able to duplicate this behavior on our devices, so it's possible that it could be a device or app specific issue on your machine.

         

        Could you try editing the PDF in another application to see if the same behavior occurs?

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