Re: Dropbox sharing for Designers - links to images in Illustrator ai files
Our design agency has been experiencing some issues with Illustrator and links on Macs. If User A creates an Illustrator file with images, closes the file and reopens it, it's fine. However, when User B opens User A's file, the links are all missing and we have to relink everything despite being on the same shared Dropbox. Indesign links are fine, its just Illustrator.
We did do a bit of digging to figure out how to solve this and we understand that links are missing because each of the usernames is different on each Mac. We did come across the solution to create a new user on each computer with the same username but this would require a lot of work moving programs and files over that are outside of Dropbox.
There was another solution we found which was moving the Dropbox folder to a generic location not dependent on usernames but we aren't too sure what an example of a generic location is that isn't an external server (we used to use a server but it was too slow which is why we moved to Dropbox)
Do any other designers have the same issue and how have you solved them?
Hey bananasplit, sorry to hear you're having issues with this.
It sounds like the links you're referring to are relative links and you might be better off using absolute links instead.
I won't be able to offer any help with that though as it falls outside of our remit.
That said, I'm not aware of a way to achieve what you had in mind, but I'll leave this thread open in case another user on the Community has something to offer here.
Let me know if you have any other questions in the meantime.
Hi, thank you for taking up this issue – I am having the same issues with 'broken links' when working with a shared dropbox as a team with different users/usernames.
We share InDesign files saving directly into the dropbox shared folder. Linking to images in the dropbox shared folder. No issues there for the single user working with the dropbox desktop app. All good. BUT when another user opens the InD-file to work on it ALL links are broken as the path is specific to each user.
I suppose this is a InDesign preference that needs to be changed..? Or maybe even on my MacBook..? Or how can this issue be fixed when sharing a dropbox folder as a team?
We have dropbox and want to use Adobe Indesign to place links for the same account on multiple Mac OS machines. When placing links into Indesign the path links to the users home directory which is different for each user. We need a method of placing links from the same path.
When placing links into Indesign the path links to the users home directory which is different for each user. We need a method of placing links from the same path.
That's not something Dropbox can solve for you. Most applications, when linking to external files, use the file's full path, which will be different for each user when those files are stored in their user profile. Dropbox has no control over that.
The only solution involving Dropbox is to have every user move their Dropbox folder to a common location, such as the root of your system drive, so all links are identical, but that will no longer be possible on Macs since Apple now requires the Dropbox folder to be located in the user's CloudStorage folder.
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Our design agency has been experiencing some issues with Illustrator and links on Macs. If User A creates an Illustrator file with images, closes the file and reopens it, it's fine. However, when User B opens User A's file, the links are all missing and we have to relink everything despite being on the same shared Dropbox. Indesign links are fine, its just Illustrator.
\n
\n
We did do a bit of digging to figure out how to solve this and we understand that links are missing because each of the usernames is different on each Mac. We did come across the solution to create a new user on each computer with the same username but this would require a lot of work moving programs and files over that are outside of Dropbox.
\n
\n
There was another solution we found which was moving the Dropbox folder to a generic location not dependent on usernames but we aren't too sure what an example of a generic location is that isn't an external server (we used to use a server but it was too slow which is why we moved to Dropbox)
\n
\n
Do any other designers have the same issue and how have you solved them?
","body@stringLength":"1154","rawBody":"
Our design agency has been experiencing some issues with Illustrator and links on Macs. If User A creates an Illustrator file with images, closes the file and reopens it, it's fine. However, when User B opens User A's file, the links are all missing and we have to relink everything despite being on the same shared Dropbox. Indesign links are fine, its just Illustrator.
\n
\n
We did do a bit of digging to figure out how to solve this and we understand that links are missing because each of the usernames is different on each Mac. We did come across the solution to create a new user on each computer with the same username but this would require a lot of work moving programs and files over that are outside of Dropbox.
\n
\n
There was another solution we found which was moving the Dropbox folder to a generic location not dependent on usernames but we aren't too sure what an example of a generic location is that isn't an external server (we used to use a server but it was too slow which is why we moved to Dropbox)
\n
\n
Do any other designers have the same issue and how have you solved them?
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Dropbox sharing for Designers - links to images in Illustrator ai files","moderationData":{"__ref":"ModerationData:moderation_data:574720"},"body":"Hey bananasplit, sorry to hear you're having issues with this. \n \nIt sounds like the links you're referring to are relative links and you might be better off using absolute links instead. \n \nI won't be able to offer any help with that though as it falls outside of our remit. \n \nThat said, I'm not aware of a way to achieve what you had in mind, but I'll leave this thread open in case another user on the Community has something to offer here. \n \nLet me know if you have any other questions in the meantime. 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Hi, thank you for taking up this issue – I am having the same issues with 'broken links' when working with a shared dropbox as a team with different users/usernames.
We share InDesign files saving directly into the dropbox shared folder. Linking to images in the dropbox shared folder. No issues there for the single user working with the dropbox desktop app. All good. BUT when another user opens the InD-file to work on it ALL links are broken as the path is specific to each user.
I suppose this is a InDesign preference that needs to be changed..? Or maybe even on my MacBook..? Or how can this issue be fixed when sharing a dropbox folder as a team?
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Hi,
We have dropbox and want to use Adobe Indesign to place links for the same account on multiple Mac OS machines. When placing links into Indesign the path links to the users home directory which is different for each user. We need a method of placing links from the same path.
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When placing links into Indesign the path links to the users home directory which is different for each user. We need a method of placing links from the same path.
\n
\n
That's not something Dropbox can solve for you. Most applications, when linking to external files, use the file's full path, which will be different for each user when those files are stored in their user profile. Dropbox has no control over that.
\n
\n
The only solution involving Dropbox is to have every user move their Dropbox folder to a common location, such as the root of your system drive, so all links are identical, but that will no longer be possible on Macs since Apple now requires the Dropbox folder to be located in the user's CloudStorage folder.
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