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Dropbox Scan > No OCR

Dropbox Scan > No OCR

Tim A
Helpful | Level 5

Hello, I'm a Dropbox Plus customer and all documents (primarily receipts) I scan with the Dropbox Scanner as a PDF are saved but not searchable. 

 

Very frustrating as this would be such a great benefit to have.

10 Replies 10

AFF
Helpful | Level 5
They advertise that OCR is now included with the DB plus plan and no customer support has been able to troubleshoot the answer to the problem.
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    AFF Helpful | Level 5
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    NewbieSteve Explorer | Level 4
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    Tim A Helpful | Level 5
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    Jay Dropbox Staff
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